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Shipping & Returns

Nationwide Shipping:

Our Turmeric Tonic is prepared fresh and shipped directly from Maui via FedEx which typically takes 2-3 business days.
To ensure our tonics are delivered to your door cold + fresh we have the following requirements, please review prior to placing your order:

All orders must be placed by Saturday and will be typically shipped out the following Wednesday. Any order submitted after 12:01am (HST) Saturday will not be shipped until the following week Wednesday. In the case that a shipping date is full, we will ship out your order on the next available Wednesday. We may need to adjust our shipping schedule during Holidays. Please inquire if you are placing an order during the Holiday season.

Due to the perishable nature of our products, we do not ship to PO Boxes, APO or FPO addresses. We cannot offer international shipping at this time. 

Please place the tonics into your fridge as soon as they arrive. It is the responsibility of the customer to ensure someone is available to receive the boxes at the time of delivery and get them chilled immediately upon delivery. If you have ordered more that you will consume in 1 week, place 1 or 2 bottle(s) into your fridge and any additional bottles into your freezer without opening them first. Allow 24-48 hours to thaw in your fridge.

Maui Tonics is not responsible for delayed, unclaimed, undelivered, misplaced or returned orders due to incorrect or undeliverable addresses, delays or errors caused by FedEx due to weather or other causes beyond our control.  

We pack our tonics with sufficient insulation, while thinking of the environment. Unfortunately we cannot guarantee what happens to the packages once they leave us. Maui Tonics is not responsible for any damage that occurs during shipping. All bottles are tested and checked for damage + leaks prior to filling.  

If a package is greatly damaged, however, please take photos of the damaged box and contact us immediately after delivery (24 hour window). In case of a refund, please note that shipping charges are non-refundable.

 

Subscription Policy:

By signing up for a subscription service on this site, you agree this subscription will be active for a minimum of 2 months and continue until you cancel. You may cancel by signing into your account and cancelling the plan. You will be charged the amount stated above at the interval stated above to the credit or debit card used to complete this purchase. Cancellations are effective at the end of the then-current subscription period. To avoid future charges, cancel 5 business days prior to renewal.

 

Maui Home Delivery:

Please make sure you live in one of these delivery areas before ordering:
North Shore + Upcountry: Makawao, Pukalani, Paia
Central Maui: Kahului, Wailuku
South Maui: Kihei, Wailea

Orders must be placed by Wednesday for Friday delivery. Our Tonics will be delivered cold so we ask that you have a cooler ready for us by your front door. MAUI RESIDENTS ONLY – All deliveries will be no-contact and we will be practicing sanitization with the utmost standards.

 

Maui Farmers Market Pickup:

Pick Up Location: Upcountry Farmers Market, Saturdays from 7-11AM

  • Orders must be placed by Thursday 12PM for Saturday Pickup
  • Our Tonics need to be kept cold. Please bring a cooler/cooler bag with you at the time of pickup
  • All pre-paid orders must be picked up by 11am - we do not issue refunds
  • Please let us know 24 hours prior if you are unable to pick up

 

Questions? Contact us